Customer Success International Specialist

São Paulo, State of São Paulo, Brazil Full-time

INEVENT CUSTOMER SUCCESS

InEvent is looking for hard-working people who want to join the innovation team responsible for WOWing customers at events, conventions and business training with transformative technology.

 

ABOUT INEVENT

InEvent is a B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers.

 

OPENING: CUSTOMER SUCCESS INTERNATIONAL SPECIALIST MANAGER

We are looking for people who are fascinated by customer experience, with the motivation to nurture relationships with InEvent customers and users. The most important thing is not your experience, but your desire to learn and make it happen! You will have the autonomy and responsibility to:

  • Work and discuss strategies together with InEvent c-level suite.

  • Travel across InEvent worldwide offices to create a standard operation procedure.

  • Meet and support Fortune 500 companies continuous usage of InEvent product.

  • Develop a relationship with the event managers and marketing directors of these large companies.

  • Create scalable processes to serve customer segments as effectively and quickly as possible.

  • Work in partnership with InEvent marketing and product areas.

  • Give constant feedbacks to product development and support sales processes.

 

IDEAL PROFILE

  • Fluent English to communicate and interact with customers around the world.
  • TOEFL IBT > 95 or CAE > C1 exams are mandatory.
  • Must have personal notebook (Mac or Windows).
  • Must have a mobile device (iOS or Android).
  • Flexibility to adapt to different timezones.
  • Knowledge with Marketo and Salesforce integrations.
  • Interact with prospects at c-level meetings and provide live product demos.
  • Previous experience with Customer Success at high-growth startups.
  • Very (very) resilient to learn continuously in a startup.

 

OPENING DETAILS

Location: Rua Ernesto de Oliveira 361 - Vila Mariana - São Paulo

Equip: Get your own notebook with access to internet browser, Office and G-Suite platform

Workload: minimum 40 hours per week.

Benefits: Salary + commission + vesting + goals achievement bonus.

Start: immediate.

 

HOW TO APPLY

Just send your data using the form below. This is a continuous selection process, with an indeterminate end date.