Enterprise Customer Success

São Paulo, État de São Paulo, Brésil | Customer Success | Full-time | Fully remote

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INEVENT ENTERPRISE CUSTOMER SUCCESS 

InEvent is looking for hard-working people who want to join the innovation team responsible for training our customers at business projects with transformative technology.

 

ABOUT INEVENT

InEvent is a B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers.

 

OPENING: ENTERPRISE CUSTOMER SUCCESS SPECIALIST

We are looking for people who are fascinated by customer experience, with the motivation to nurture relationships with InEvent customers and users. The most important thing is not your experience, but your desire to learn and make it happen! You will have the autonomy and responsibility to:

  • Work and discuss strategies together with InEvent c-level suite.
  • Develop a relationship with the event managers and marketing directors of these large companies.
  • Meet and support Fortune 500 companies continuous usage of InEvent product.
  • Create scalable processes to serve customer segments as effectively and quickly as possible.
  • Work in partnership with InEvent marketing and product areas.
  • Be a part of a growing team, reporting to a Team Leader and Manager.
  • Give constant feedbacks to product development and support sales processes.

 

IDEAL PROFILE

  • Fluent English to communicate and interact with customers around the world.
  • TOEFL IBT > 95 or CAE > C1 exams are desirable.
  • Mastering another language will be one differential for vacancy and benefits (French, German, Italian).
  • Flexibility to adapt to a different timezone.
  • Knowledge with Marketo and Salesforce integrations.
  • Interact with prospects at c-level meetings and provide live product demos.
  • Previous experience with Customer Success at high-growth startups.
  • Very (very) resilient to learn continuously in a startup.
  • HTML and CSS knowledge are a plus!

 

OPENING DETAILS

Location: 100% remote.

Equip: Your own notebook with access to an internet browser, Office and G-Suite platform

Workload: 40 hours per week.

Benefits: Salary + commissions for upsells and renewals + PTO.

Contract: Full-time, permanent (CNPJ required for BR residents)

Start: immediate.

 

HOW TO APPLY

Just send your data using the form below. This is a continuous selection process, with an indeterminate end date.